By submitting your order you are entering a legally binding commitment, as far as we ask all customers to read the item description very carefully and to email any questions and immediately before placing an order. We reserve the right to demand the reimbursement of costs incurred by us in so-called buyers fun.
If you have any questions, please ask your question or problem to explain as precisely as possible. Questions that are received on weekends when we first start of the week to answer and someone can take, depending on volume 2 to 4 days. As a rule, but all emails will be answered within 24 hours. When someone raised revenue, it may possibly take 2 to 3 days to be answered to an email. In any case, we take care of your concerns.
Make bite to the correct settings in your email address so that our emails are not you in the spam folder and see you or may be accidentally deleted.
For further information regarding our guarantee and warranty information, please following Terms and Conditions (GTC).
Conditions of Use Company RONOTIC AG, 68789 St. Leon-Rot (hereinafter called RONOTIC).
Status in January 2017
1.a All supplies, services, offers and contracts of the company Atesia based exclusively on the following terms and conditions. They are based on contracts concluded at the latest recognized upon receipt of the goods, as binding. Any conflicting terms and conditions of the buyer are expressly excluded. Additional agreements, changes or additions to the contract shall be effective only if they have been confirmed in writing by the seller. Counter-confirmations of the buyer with regard to its own terms and conditions are hereby expressly excluded.
1.b consumer within the meaning of terms and conditions are natural persons with whom a business relationship without such a commercial or independent professional activity can be attributed. Contractor within the meaning of terms and conditions are natural or legal persons or legal partnerships, with whom a business relationship, which in a commercial or independent professional activity handeln.Käufer meaning of terms and conditions both consumers and entrepreneurs.
Sales contracts are established by order of the customer, provided RONOTIC not appeal immediately.
All excellent in our websites and other Internet marketplaces, prices are inclusive of VAT of currently 19%.
All prices are plus shipping costs, unless otherwise agreed in writing has been made.
All items purchased via internet platforms is the payment due immediately upon receipt of our first mail and payment is expected within 10 days of purchase, unless it was expressly provided in the offer other payment methods.
Invoices shall be immediately due and payable without deduction, or if offered by cash (ie in cash on receipt) shall be payable. Payment shall be considered made when RONOTIC may dispose of the amount. In the event of a default, we are entitled to charge default interest at a rate of 9 % above the base lending rate of the ECB discount Reconciliation Act. Notes or checks or other payment methods are accepted by appointment only and fulfillment Half and apply only after they have been redeemed as payment made. Discount and collection charges or other bank charges may go during the payment to the purchaser. For the timely presentation is handled by RONOTIC no liability.
Retention by the purchaser, the purchaser only insofar as his counterclaim is based on the same contract and this has been legally established or recognized by us.
To price increases after the contract, which may on the fluctuation of exchange rates, wage-based or material price increases, only to the buyer, the merchant in terms of the Commercial Code is passed. Consumers are protected from price increases after the conclusion of the just mentioned reasons.
The agreed delivery period begins at net order value under 15,000 euros with the uncontradicted and confirmed Buyer’s order. In net order totals more than 15,000 euros, the delivery period starts on the date of receipt of payment of the agreed deposit or payment to our account, based on the undisputed and confirmed order of the buyer.
The delivery period is extended by the time it passed to the buyer all information and documents that are necessary for the execution of the order.
Responsible unless the seller the breach of binding agreed periods and dates or is in default, the purchaser if he consumer is entitled to compensation for an amount of 0.5% for each completed week of delay, but not more than 5% the invoice value of the delayed delivery and performance. Further claims are excluded.
Delivery delays caused by legal or administrative orders (eg import and export restrictions) and not attributable to us are, extend the delivery period the duration of such obstacles. Delivery delays due to force majeure or delivery problems not entitle the customer to pay damages, is also a liability of the user rather than only in cases of intent or gross negligence. The burden of proof lies with the customer.
Partial deliveries by RONOTIC are permitted unless it is reasonable for the buyer. For supply contracts each partial delivery and partial service is regarded as an independent power.
The Dispatch, the dispatch and the staff responsible for the shipping carrier can RONOTIC determine in its sole discretion.
For parcels, the risk passes to the buyer as soon as the consignment is handed over with the goods delivered by the carrier to the buyer. To claim to be considered, the buyer has both obvious how to display possibly detected transport damage to the shipper or carrier immediately and in writing within 24 hours of receipt of goods RONOTIC tell.
You have the right to cancel within fourteen days without giving any reason this contract. The withdrawal period is fourteen days from the date on which the goods have taken possession of you or a third party named by you, which is not the carrier or has. To exercise your right of cancellation, you must contact us (company RONOTIC AG, Lanzstraße 20, 68789 St. Leon-Rot / email@example.com) by means of a clear explanation (eg, consigned by post mail, fax or email) of your decision this contract to revoke inform. You can sure use the attached model withdrawal form which is not mandatory, however.
In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.
If you withdraw from this contract, we give you all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us expensive type of standard delivery have), and must be repaid immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this contract with us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send back the goods before the period of fourteen days. You bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods, if the deterioration in value is due to a not necessary to ascertain the nature, characteristics and functioning of the goods dealing with them.
After expiration of the revocation period or for buyers who are not private consumers within the meaning of the Act, a merchandise return occurs only when demonstrably false delivery. For conversion or redemption request, the cause RONOTIC is not responsible, a settlement only after written confirmation by the seller. Fundamental requirement is the quality of the goods intact and their salable condition again. The refund amount is based on the date of receipt of goods to be achieved, resale price, less a processing / cancellation fee of 15% of the bill. Please note separately that for items auctioned on eBay as a withdrawal period of one month is starting to run only if the revocation is in writing to the consumer.
Does not a buyer from the sold goods, RONOTIC is entitled to insist on either acceptance or to require 15% of the purchase price as liquidated damages and reimbursement of expenses. For the duration of the delay in acceptance of the buyer RONOTIC is entitled to store the items delivered to the buyer’s risk to himself, at a shipping company or any other stockholder. During the period of such default by the buyer to RONOTIC for the storage costs without further proof, per itema and per week or part thereof shall pay a flat rate € 4. The lump sum compensation shall be reduced to the extent that the customer proves that the damage or expenses are not incurred. Exceeds the sum of the rates the value of the object, this is the property of the company RONOTIC.
RONOTIC retains title to the delivered goods and services until full payment of all before the business relationship to the purchaser or incurred or arising claims of any kind and its legal basis.
In case of default – especially for non-cashing of checks or bills of exchange is RONOTIC entitled to the absence of legal title or authorization, for enforcement of reservation, the reserved goods by entering the premises officers who have to legitimize themselves accordingly to take them. The costs of removing the Buyer pays in full. The buyer agrees to non-payment of a check or demand draft, returned upon request by the company RONOTIC received goods at his own expense.
In case of seizure or other interference by third parties, the buyer shall immediately notify in writing.
We guarantee for a period of 24 months from date of shipment that the goods supplied free by the current state of the art of errors. Liability for normal wear and tear is excluded. Minor differences in color, size and / or other quality and performance characteristics of the goods does not create any rights of the buyer, especially not on warranty.
For defects and damages resulting from inappropriate or improper use, failure to comply with instructions for use or improper or negligent treatment RONOTIC assumes no responsibility.
Our products are solar-powered lighting. The energy for operation of the lights comes from the sun. If the solar light is not due to lack of sunshine hours, this is explicitly no fault. The necessary for a full charge number of sunshine hours, please refer to the product description. The data of the nearest weather station of the German Weather Service shall control. By submitting your order you expressly accept these product property.
To find details of your nearest weather station of the German Weather Service. Current and historical data on sunshine hours in your region, please visit the website of the German Weather Service www.dwd.de >> then click Weather & Warnings region → Weather → Climate Data at the bottom right → Climate Data → Germany → stations daily values → Station “Select nearest location”) – a direct reference link to this page unfortunately is not possible.
The warranty is void if the buyer interventions and / or repair of equipment or through persons who were not authorized by the company RONOTIC.
Obvious defects are promptly, but no later than ten working days after receipt of delivery otherwise are excluded for all warranty claims. In commercial transactions, in addition, § § 377, 387 HGB.
If a defect occurs the item purchased within one year after delivery, the consumer is entitled to choose to assert a right to remedy the defect or replacement (replacement). As part of the replacement of the exchange is in higher quality products than already accepted. If the selected type of performance associated with disproportionately high costs, the claim is limited to the remaining type of performance (§ 439 II BGB). Further rights, especially a rescission of the contract may be exercised only after a reasonable period to remedy, or the two failed attempts of remedy.
However, where the buyer is an entrepreneur, RONOTIC is authorized within one year after delivery to correct the defect or replacement within the meaning of § 439 BGB. After one year from date of shipment to its warranty claims are limited to remedial or credit time value of our choice. An exchange in higher quality products is already accepted. One may claim reimbursement of expenditures made within the meaning of § 478 II BGB is limited to max. 2% of the original purchase price. The responsibility of RONOTIC performance of contract (subsequent violations) or negligence of contract or breach of pre-contractual obligations (cic) is limited to intent or gross negligence of the user.
Through an exchange under warranty / guarantee, no new warranty / guarantee periods may apply.
Unless expressly stated otherwise, any further claims by the buyer – for whatever legal reason – are excluded. RONOTIC is not liable for damages that are not incurred on the delivered goods immediately and in particular we are not liable for lost profits or other financial damages of the buyer.
RONOTIC is entitled to all who have business with the buyer to process such data. RONOTIC in compliance with the provisions of the Federal Data Protection Act.
All for a possible export of the goods needed by Offices Agree side, in particular the Federal Office of Industrial Economics, buyers are on their own behalf and at his own expense. The export license should be denied the right of the buyer not to revoke the contract.
RONOTIC, if a deterioration is known in the financial circumstances of the buyer to withdraw from the contract.
If an article is alleged to be defective, and it turns out after checking that the complaint was unjustified, then an administration fee is 25, – € accepted, must pay, the sender of the device before returning the item within 10 days. After this period, a lump sum of 7, – € per week or part thereof charged for storage. Exceeds the sum of the rates the value of the object, this is the property of Atesia.
The court of jurisdiction for all disputes arising out of the contract is agreed St. Leon-Rot. RONOTIC is also entitled to sue in the location of the buyer.
If any provision of these Terms and Conditions of the supply contract or prove ineffective, the remaining provisions shall remain unaffected and continue to be effective. The invalid provision shall be replaced in this case by a valid, the commercial purpose of the invalid provision as closely.
For all deliveries, including cross-border, German law is agreed.
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